Blazingfastcontent.cloud

Privacy Policy

Effective date: June 2024

Thank you for using Blazingfastcontent.cloud ("we", "us", "our", the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use any of our hosting services, including Web Hosting, Reseller Hosting, Enterprise Hosting, and VPS Hosting. We are committed to protecting your privacy and transparency in data handling practices. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following categories of information:

  • Personal Identification Information: Names, address, email address, phone number, country.
  • Account Information: Usernames, account credentials, invoice/payment data, customer support requests.
  • Technical & Usage Data: IP addresses, browser type and version, device information, server logs, access times, visited pages.
  • Hosting Content: Files, databases, emails, and other content you upload or manage through our hosting services.
  • Payment Data: Billing address, payment method details (note: payment processing is handled securely via PCI DSS-compliant third-party providers; we do not store full credit card data).
  • Support Communication: Emails, chats, or phone inquiries you direct to our support team.
  • Cookie & Tracking Data: Information collected via cookies and similar tracking technologies to enhance user experience and analyze website usage.

2. How We Use Your Information

We use your information for the following purposes:

  • To create and maintain your account and provide our hosting services.
  • To process payments and billing.
  • To improve, personalize and administer our services for you.
  • To communicate with you, including responding to support requests, notifying you of changes, updates, and service information.
  • To detect, prevent and address technical issues, abuse, and fraud.
  • To comply with legal obligations and enforce our terms, policies and agreements.
  • To analyze and monitor usage to maintain security and optimize performance.
  • For business analytics, product research, and service improvements (in anonymized format where possible).

3. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context, including:

  • Contractual necessity: to provide the services you request.
  • Legitimate interests: to improve and secure the Service.
  • Consent: for non-essential cookies or marketing (you may withdraw consent at any time).
  • Legal obligations: to comply with the law.

4. Sharing of Information

We do not sell or rent your personal data. We may share information only as follows:

  • Service Providers: With trusted vendors/partners who perform services (e.g., domain registration, payment processing, email delivery, server infrastructure) under strict confidentiality.
  • Legal Compliance: If required by law or regulation, or to respond to legal requests, protect rights and security, prevent fraud or abuse.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, information may be part of transferred assets, with notice provided.
  • Reseller/Affiliate Programs: If you sign up using a partner/reseller/affiliate, we may share necessary information for order fulfillment, support, or commission calculation.

5. Data Security

We implement industry-standard security measures (such as SSL/TLS encryption, firewalls, intrusion detection, secure data centers, and regular access audits) to protect your data from unauthorized access or disclosure. Despite our efforts, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and update credentials regularly.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to deliver essential functionality, remember preferences, analyze visits, and improve our services. You may manage or disable cookies using your browser settings; however, some features of the Service may then not function optimally.

7. Data Retention

We retain your personal data as long as necessary to provide the services, comply with legal obligations, resolve disputes, or enforce our agreements. Hosting data/content can be deleted or exported by you at any time via your control panel.

8. Third-Party Links and Services

Our website or client panel may contain links to third-party services (e.g., software installers, payment gateways, domain registrars). We are not responsible for the privacy practices or content of those third parties. Please review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us.

10. International Transfers

We may store or process your data in data centers in different countries, which may have different data protection laws than your jurisdiction. We ensure your rights are protected and that any transfers are made in accordance with applicable legal requirements (such as the EU Standard Contractual Clauses).

11. Your Rights (EEA, UK, and Other Jurisdictions)

Depending on your jurisdiction, you have various rights regarding your personal data, including:

  • The right to access, correct, or delete your data
  • The right to object to or restrict processing
  • The right to data portability
  • The right to withdraw consent where processing is based on consent
  • The right to lodge a complaint with a supervisory/data protection authority

To exercise your rights, please contact us as described below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date. If material changes are made, we will notify you via prominent notice on our website or by email if appropriate.

13. Contact Us

If you have any questions about this Privacy Policy, need assistance regarding your data, or wish to exercise your rights, please use our secure contact form.

Advantages of our contact form:

  • All messages are transmitted using encrypted (SSL/TLS) connections.
  • You receive a unique ticket number to track the status of your request.
  • Your data is processed confidentially by our certified Privacy Team (DPO).
  • No risk of mail loss or spam folder issues.

Our Data Protection Officer (DPO) will respond promptly to all inquiries.

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